Privacy Policy
Last Updated: 12/11/2024
Introduction
At The Downsizers Buyers Agency ("we," "us," or "our"), your privacy is a priority. We are committed to safeguarding your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, engage with our services, or fill out a lead form on Facebook Meta.
1. Information We Collect
Personal Information: We collect personal details such as your name, email address, phone number, and other contact information when you fill out our online forms or contact us directly.
Property Interests: We may collect information about your property preferences, buying criteria, and budget to better understand your needs.
Usage Data: We gather data on how you interact with our website, including IP addresses, browser types, referring/exit pages, and timestamps, to improve our user experience.
Lead Form Data: When you fill out a lead form on Facebook Meta, we collect the data you voluntarily provide, such as your name, email, and phone number, to respond to your inquiries and offer our services.
2. How We Use Your Information
We use your personal information to:
Provide and manage our property buying services tailored to your needs.
Communicate with you regarding inquiries, appointments, or updates.
Analyse website usage and improve our services and marketing strategies.
Send marketing communications, property updates, and newsletters if you opt in to receive them. You may unsubscribe at any time.
3. Sharing Your Information
We respect your privacy and will not share your personal information without your consent, except in the following circumstances:
Service Providers: We may share information with third-party service providers who assist us in delivering our services, such as IT support and marketing tools.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of internet transmission or electronic storage is completely secure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.
6. Your Rights and Choices
You have the right to:
Access and update your personal information.
Request the deletion of your personal information.
Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at “info@thedownsizers.com.au”.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
The Downsizers Buyers Agency
Email: info@thedownsizers.com.au
Phone: 0406 991 265